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DESCRIPTION
- Engage with customers to provide guidance and knowledge of Masterpiece Policy for Homeowners’ products and services via incoming calls or emails
- Review requests, make appropriate decisions, and process accordingly
- Work on continuous improvement for customer satisfaction
REQUIREMENTS
- Have a native level of Italian (written and oral) and fluent in English (B2+)
- Have excellent writing and communication skills coupled with empathy and team spirit
- Previous customer experience at least 6 months
- Ability to be in Porto and start the job on September 10
OFFER
- Salary 1260 euro gross/month
- Long term accommodation option
- Fully paid training on the company and the project you'll be working on.
- Career development programs, specialized courses, and language classes.
SKILLS
ARE YOU THE PERFECT CANDIDATE?
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