
DESCRIPTION
Would you like to join our client in Riga and be part of their team with a friendly atmosphere and excellent growth opportunities? If so, then you definitely should apply!
Why Riga?
Riga is the capital and the largest city in Latvia. Around one third of Latvian people live in this city. The city is called the Paris of Baltic, because of its rich culture (the city was founded in 1201). Riga's historic center is on the UNESCO World Heritage Site. This is also the reason why so many tourists travel to this beautiful city. If you want to move to this beautiful city, it's worth knowing that the country has fantastic and untouched nature that is worth discovering. The city also contains amazing culture and a rich tradition.
Learn about your future employer
Our client is a global company with offices in 22 countries with over 30,000 employees. The offices in Riga have 500 employees and were started in 2001. They offer customer service, sales and technical support through their contact centers. They know that customers are the blood of the company, and it is important for them to deliver outstanding customer service to their customers. Our customer's task is to ensure that the customers in their company have good experiences with their customer service and that they constantly look after getting better. Now our customer is looking for a customer service consultant to Riga! They are looking for someone who can provide the customer with the best service and a person who can work 100%. The company has many service-minded people who work every day against a common goal of having the best customer service. Could this be you? Read on!
About the job:
- You will strive to provide exceptional service to all Norwegian customers through communication portals such as telephone, chat, and email.
- You will work in a Norwegian team with fantastic colleagues.
- You will be part of a project specializing in money transfers worldwide.
REQUIREMENTS
We're looking for someone who enjoys speaking with other people through phone, chat, and email. Additionally, we require:
- Strong communication skills in Norwegian, both written and spoken
- Outgoing - enjoys talking to people!
- Interested in learning more about conversational techniques and other coaching to excel in your job
- Willing to relocate to Riga, if residing in Norway
OFFER
- Permanent contract
- Welcome package!
- Paid hotel for the first 30 days upon arrival
- Assistance in finding permanent accommodation after 30 days
- Free bus/train transportation
- Arrangement of Latvian phone number
- Personal airport welcome
- Buddy system
- Free gym membership
- Health insurance
- If working late/extra hours - free taxi ride home
- Flexible working hours
- 4 weeks of vacation each year (Opportunity for additional days)
- Free flight to Riga
- Exciting and fun events (Summer parties, Christmas gatherings, etc.)
- Performance-based bonuses
Additional Information:
- Training - first two weeks. Training is partially paid.
- Working hours - Shift 09:00 - 21:00 (8h shift), 5 days a week.
- Interviews will be conducted on a rolling basis via phone/video.
About us:
Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.