Portuguese-speaking Client Service Expert in Greece

Workster is looking for talented EU Portuguese speakers at a C1 level to join our clients dynamic customer service team, located in Greece. This is an excellent opportunity to represent some of the world’s leading companies across various industries and provide exceptional service. By joining our clients’ teams, you will have the chance to work with major brands such as Google, Facebook, and Mercedes-Benz, among others in the technology, fashion, and automotive sectors. You can work from Athens or remotely out of Greece

Your Responsibilities

• Customer service in Portuguese via phone (inbound/outbound), email, or chat
• Ensure customer satisfaction and provide professional customer support
• Handle customer complaints, providing suitable solutions and alternatives within the given deadlines
• Collaborate with other customer experts to resolve open cases
• Maintenance and updating of internal systems
• Exact tasks will be discussed according to the selected work position

• Native/fluent in written and spoken EU Portuguese (C1)
• Strong English communication skills (B2)
• Experience in customer support, online or in person, is desirable
• Excellent written and verbal communication skills
• Resourceful and stress-resistant personality that can adapt and stay calm in all situations

• Comprehensive support to ease your relocation to Greece, including covering flight tickets, hotel stays, and assistance with housing searches—all at no cost to you.
• Work fully remotely from anywhere in Greece 
• Competitive monthly salary, along with two additional salaries annually.
• Health care benefits and access to a variety of discounts.
• Full training provided by certified trainers.
• Opportunities for professional development and growth.
• Participation in special events, community initiatives, and social responsibility activities.
• Free Greek language courses available online.
• Modern workspaces with relaxing break areas.
• Work for a company certified as a Great Place to Work, promoting diversity and equal opportunities for all, irrespective of gender, ethnicity, religion, culture, or age