Remote Customer Experience Associate with Dutch

Mandatory
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DESCRIPTION
  • Represent the company and their clients on a topnotch level, providing high quality customer experience via telephone, chat and e-mail;
  • Handle inbound voice sales orders (order processing, upselling, comparisons), customer service inquiries (billing, tracking, description details, etc..);
  • Achieve excellent customer satisfaction, focusing on the clients’ needs and offering the best possible solution.
REQUIREMENTS
  • Fluency in Dutch language and a working level of English is required;
  • Comprehensive training will be provided, making this role accessible to candidates with varying levels of experience;
  • Possess a positive attitude and attention to detail;
  • Exceptional interpersonal and communication skills are essential, both verbal and written;
  • Outgoing, professional manner with an infectious energy that inspires confidence in clients. 
OFFER
  • Very good base salary;
  • Personal performance related bonus;
  • Additional bonuses;
  • World-class training provided;
  • Flexible working hours ;
  • Career Development Program;
  • Great work environment and an inclusive culture.
SKILLS
Good Communication Skills - Written And Oral
A Team Player
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