Are you a Dutch speaker who enjoys helping people, solving problems, and making a real difference in someone's day? Are you looking to join a friendly, international team where no two days are the same?
At NewCo Communications, we're looking for enthusiastic and customer-focused individuals to join our growing Customer Service teams!
You'll have the opportunity to work with well-known international brands, supporting customers through phone, email, and other communication channels while delivering a positive and professional customer experience.
Whether you're looking to build on your customer service experience or take the next step in your career, we offer full training, opportunities for growth, and the flexibility of hybrid working.
If you're a great communicator, enjoy working with people, and thrive in a multicultural environment, we'd love to hear from you!
What you'll be doing
- Deliver outstanding customer service while creating a positive customer experience.
- Handle customer enquiries via phone, email and other communication channels.
- Assist customers with account-related questions, requests and issue resolution.
- Provide accurate information and guide customers through the appropriate processes.
- Complete administrative tasks accurately and maintain detailed customer records.
- Work closely with colleagues and other departments to ensure the best possible customer experience.
- Follow internal procedures, quality standards and data security guidelines where applicable.