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English, Portuguese speaking jobs
77 job offers found
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Portuguese (PT) Customer Support in Limassol, Cyprus
Mandatory
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DESCRIPTION
Join a dynamic team in the iGaming industry and start your next adventure in sunny Cyprus!
We’re looking for Customer Support Agents to deliver top-notch service to our users. If you're proactive, responsible, and comfortable working in rotating shifts, this could be the perfect opportunity for you.
- Handle customer inquiries and requests mainly via live chat (up to 3 chats simultaneously) and email
- Maintain a high level of professionalism and customer satisfaction
- Collaborate with team leads to ensure a smooth customer experience
- Represent the company with a service-oriented mindset
- Minimal phone interaction involved
REQUIREMENTS
- Native-level Portuguese (Portugal)
- Valid EU passport (mandatory for work eligibility in Cyprus)
- Willingness to relocate to Cyprus
- Advanced English skills (spoken and written)
- Positive attitude, sense of responsibility, and availability for rotating shift work (24/7 schedule)
OFFER
- Base Salary: €1,800/month
- Performance Bonus: Up to €250/month based on customer satisfaction and activity volume (chat, email, ID verification)
- 22 days of paid vacation per year
- Fully paid training program:
- 4 weeks of theoretical training
- 4 weeks of hands-on practice
- Opportunities for internal growth and career development
- Relocation Support (for candidates moving from abroad)
- Shared accommodation provided for the first 2–4 weeks
- Airport pickup from Larnaca
- Please note: Flight tickets are not covered
SKILLS
Multitasker
Customer Service
Customer Oriented And Communication Skills
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