Finnish Customer Service Representative - Travel Industry
Barcelona, Spain
Mandatory
Optional
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Google for Education Business Development Rep -Nordic Market
Barcelona, Spain
Mandatory
FinnishMother tongue
NorwegianMother tongue
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EnglishAdvanced
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Relocation package
Hybrid
Finnish speaking jobs in Barcelona. We are the most trusted international job board, offering the best jobs in Barcelona for Finnish speakers at top companies! Use your language skills to find the right position and find your next experience abroad. Search through a wide variety of Barcelona Finnish speaking jobs to find the perfect job for you - the positions are available in various sectors and for different levels. We upload our job board with new offers of Finnish jobs in Barcelona every day, so make sure to check regularly!
If you are an empathic person, a good listener, who has a problem-solving mindset and enjoys being a team player, we have the right job for you!
Job responsibilities:
As a customer support advisor for a prestigious travel company, you will be in charge of understanding and identifying customer needs. You will be listening, responding and mediating between our international travellers and accommodation suppliers of all over the world, always ensuring a high level of customer service.
Clarifying inquiries about service, payment and technical requirements, providing accurate information and following set process, via email and phone.
REQUIREMENTS
Requirements
Finnish C2 level and advanced English
Excellent communication and inter-personal skills both written and spoken
User friendly PC skills: Office 365, CRM Database, and other internal platforms.
A problem-solving and solution-driven mentality
A positive, motivated mindset that will help you deal with some tricky customer problems.
Goal-oriented work approach
An open mind to changing priorities and business processes.
Affinity with Accommodation platforms
Experience within customer service or contact center environments will be valued.
Availability to work from the office and from home (within 100km from the office)
OFFER
Benefits
Contract:
38,5h/week (Monday to Sunday).
Available shift: 09:00 - 20:00h
Temporary Contract.
Benefits:
Feel Good - program which includes Spanish lessons, quizzes with prices, free group activities such as running, beach volleyball, roller skating and much more!
Free private health insurance if interested when getting a permanent contract.
Flexible remuneration in nursery school transport if interested after probation period.
A multicultural and international working environment
Modern office spaces, well connected by public transport and close to Glories shopping mall (Westfield)
Be part of an exciting industry leading department with great opportunities to learn and grow your career
3 weeks of Initial training and continued personal coaching
SKILLS
Crm Database
Office 365
Accomodation Service
Top companies hiring:
Top countries with Finnish jobs:
Greece
Poland
Bulgaria
Ireland
Spain
Top cities with Finnish jobs:
Barcelona
Sofia
Dublin
Warsaw
Athens
Top countries with Finnish jobs:
Greece
Poland
Bulgaria
Ireland
Spain
Top cities with Finnish jobs:
Barcelona
Sofia
Dublin
Warsaw
Athens
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