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Customer Service agent for Warner Bros. Discovery: Croatian

Prague , Prague

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job offers of Concentrix at Europe Language Jobs

Customer Service agent for Warner Bros. Discovery: Croatian

Prague , Czech Republic

Mandatory:
DESCRIPTION
  • Answer phone calls, e-mails, live chats, and messages on social media from customers
  • Help customers with issues related to the service, troubleshoot on the customer's behalf and solve the customer's problems to the best of your ability
  • Work shifts: morning 8:00-16:45, afternoon 15:15-24:00, weekends and bank holidays for extra payments
  • Phone calls are inbound, no cold-calling
  • Work from home upon Agreement
REQUIREMENTS
  • Suitable for people without experience
  • Good computer skills and good knowledge of MS Office
  • Ability to quickly identify customers’ problem and needs
  • Ability to set priorities and manage daily responsibilities effectively
  • A client-oriented approach, patience, and strong communication skills
  • Team players with the ability to also work independently
  • Native Croatian and communicative level of English in both oral and written

ARE YOU THE PERFECT CANDIDATE?
Croatian speaking jobs in Czech Republic | Europe Language Jobs