Do you have a background in Finance or Accounting and enjoy investigating issues, solving problems, and ensuring fair outcomes for customers? We are looking for a French-speaking Claims Advisor to join an international team in Brno, Czech Republic.
In this role, you will be responsible for handling and investigating customer claims, assessing cases, and ensuring that each matter is resolved accurately and in line with company procedures.
Join a global organization where you can develop your professional skills, contribute to process improvements, and work in a multicultural environment. The position offers a hybrid working model, comprehensive training, and relocation assistance to help you make Brno your new home.
Important requirements: Candidates must have previous experience in Finance or Accounting to be considered for the Claims Specialist position.
About the company
Our client is a global leader in digital services and consulting, supporting organizations in more than 50 countries with their digital transformation. With decades of industry experience, they combine AI-powered solutions, innovation, and continuous learning to help businesses improve performance and adapt to changing technologies.
What will you do?
- Review, investigate, and manage customer claims, ensuring fair and accurate outcomes
- Analyze financial information and supporting documentation to assess individual cases
- Identify discrepancies and determine the appropriate course of action
- Ensure all claims are handled in accordance with internal policies and procedures
- Monitor claim patterns and identify opportunities to improve existing processes
- Maintain high standards of accuracy, efficiency, and customer service