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Jobs in Czech Republic with languages
5 job offers found
Jobs in Czech Republic with languages
5 job offers found
German-speaking Technical Support | Brno, Czech Republic
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Are you a German speaker with an interest in technology and looking to start or grow your career in IT? Join an international team in Brno, Czech Republic, supporting employees of one of the world's most recognized home furnishing brands.
Whether you already have technical support experience or are looking to build a long-term career in IT, this is a great opportunity to receive comprehensive training, work in an international environment, and develop valuable technical skills with a global technology leader.
About the company
Our client is a global leader in digital services, consulting, and technology solutions. They partner with some of the world's most recognized brands, helping them accelerate their digital transformation through innovative technology and outstanding support services.
What you'll do
- Provide first-line technical support to employees via phone, email, and support systems
- Troubleshoot technical issues and restore services efficiently
- Register, prioritize, and resolve support tickets within agreed service levels
- Keep users updated on the progress of their cases
- Document incidents accurately and maintain detailed case records
- Work closely with internal product and technical teams
- Contribute to improving the overall user experience through efficient IT support
What we're looking for
- Fluent German and English, both written and spoken
- Interest in technology and problem-solving
- Strong communication and customer service skills
- Ability to prioritize tasks and work effectively under pressure
- Good understanding of IT products and services is an advantage
- Knowledge of ITIL, Agile, or technical support is beneficial but not essential
- Business-level Czech is a plus, but not required
What's offered
- Hybrid working model
- Relocation package for candidates moving from another EU country
- Comprehensive onboarding and technical training
- 25 days of paid annual leave
- Performance bonus
- Meal allowance
- Multisport card
- Benefit card
- Modern office in central Brno with game room, silent zone, and kitchen facilities
- Expat assistance services
- Regular team-building activities
- Excellent long-term career development opportunities within IT
Why Brno?
Brno is one of Central Europe's growing technology hubs, offering an affordable cost of living, vibrant international community, excellent public transport, and a high quality of life. It's an excellent place to build an international career while developing valuable technical skills.
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