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Swedish Speaking – Customer Service Agent

St Julian's , St Julian's

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job offers of Betsson Group at Europe Language Jobs

Swedish Speaking – Customer Service Agent

St Julian's , Malta

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DESCRIPTION

THE WOW

You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!

At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days from home and 2 at the office.

 

We want you to excel in the following:

  • Help both Swedish and English-speaking customers via e-mail, chat and telephone
  • Work together with your team to reach the best customer satisfaction (including other KPI's)
  • Translate promotional texts and/or customer surveys in your local language
  • Manage customer accounts
  • Follow company policies and practices regarding player safety, protection, and responsible gaming
REQUIREMENTS
  • Communication written and verbal in both Swedish and English
  • Strong Microsoft Office knowledge
  • Background in customer service, this can be face-to-face, online, or via phone calls
  • Multi-tasking and time management

ARE YOU THE PERFECT CANDIDATE?
Swedish speaking jobs in St Julians | Europe Language Jobs