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This is a full-time on-site role for a Technical Support Specialist.
The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.
The Technical Support Specialist would also collaborate with other support team members to provide exceptional customer service.
REQUIREMENTS
Qualifications
Technical Support and Troubleshooting skills
Analytical Skills
Customer Support and Customer Satisfaction skills
Excellent written and verbal communication skills
Ability to work effectively in a team environment
Bachelor's degree in Information Technology or related field
2/3 years of professional experience providing L2 support
Experience with CRM tools and customer support software is a plus
Native in Italian (mandatory)
Fluent in English (mandatory)
SKILLS
Helpdesk
It Support
Technical Assistance
German
Technical Support
German Speaker
Analytical Skills
Customer Service
Customer Oriented
Customer Relationships
Excellent Communication Skills
Crm Tools
Top companies hiring:
Top countries with Italian jobs:
Portugal
Greece
Spain
Bulgaria
Italy
Top cities with Italian jobs:
Lisbon
Athens
Barcelona
Sofia
Porto
Top countries with Italian jobs:
Portugal
Greece
Spain
Bulgaria
Italy
Top cities with Italian jobs:
Lisbon
Athens
Barcelona
Sofia
Porto
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