Are you also looking for new horizons and challenges for the new year, and would you like to work for an American streaming service in Thessaloniki? We are currently looking for Danish-speaking customer service agents for Thessaloniki (or remotely within Greece) for our international client. We are seeking adventurous, motivated, and engaged employees who want to develop their professional profile and enjoy the rich Mediterranean culture.

About our client:

Our client would like to welcome you to their most recognized company in customer service and technical support. Their mission and values represent their mindset, and they work every day towards achieving their goals, having happy employees, and ensuring high customer satisfaction. With 6,000 employees from 90 nationalities and 35 different languages, they were awarded the title of 'Best Multi-lingual Contact Center' in 2017 due to their inclusive work culture. Our client has an impressive client list and is responsible for managing their service department, meaning you will indirectly represent brands and organizations that will shine on any CV!

Working for an international organization has motivated many young Danes to move to Greece, and the many experiences awaiting them have encouraged them to apply.

Why move to Thessaloniki?

Thessaloniki is the second-largest region in Greece, with over 1,000,000 inhabitants. The city is about 500 km from Athens. It has a rich history, with much of the old history still present today. Apart from the historical highlights, such as the White Tower, the Galerius Arch, and the impressive Aristotle Square, Thessaloniki can also be described as a vibrant city.

It is a seaside city that offers great shopping opportunities, nightlife, combined with a fantastic cultural heritage, making it a wonderful place to experience the Mediterranean lifestyle!

Job responsibilities:

• Assist Danish viewers over the phone and/or chat regarding account management, billing issues, content, and basic website and application navigation.
• Provide account and application support to our viewers, specifically related to software functionality and troubleshooting system configurations and network settings.
• Provide accurate, real-time responses to viewer inquiries.
• Find solutions when a product has a malfunction.
• Offer troubleshooting services and product information.
• Communicate clearly and carefully with all customers.

Nordic Jobs Worldwide

Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with companies worldwide.

Nordic Jobs Worldwide is the largest language-based recruitment agency in the Nordics, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent around the world. We have helped over 3,000 people find their dream jobs with our 300+ partners in over 30 countries.

Personal qualifications:

• Previous experience in service-related roles (preferred)
• Motivated and eager to learn.
• Willing to relocate and adapt to a new culture in Greece.
• You have good written and verbal communication skills in both Danish and English.

What our client offers:

• Work remotely within Greece
• International and modern work environment.
• Career opportunities such as trainer, quality analyst, team leader, etc.
• Extra payment for overtime, Sunday, and night shifts.
• Monthly performance bonuses and employee referral bonuses.
• Generous relocation package + Special discounts and offers for all employees.
• Paid ongoing IT and software training from our specialists, plus 3 additional bonuses per year (Christmas, Easter, Summer).
• On-site canteen.
• On-site doctor.
• Competitive salary.
• Free Greek language courses.

The company has its own support team that helps you integrate into the Greek lifestyle and culture – they organize social events at the workplace such as team building, outings, theme parties, sports events, talent shows, etc.