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Digital Trust & Safety Specialist with Albanian and English

Sofia , Bulgaria

TELUS Digital Bulgaria

Mandatory:

English Intermediate

Albanian Advanced

Company

TELUS Digital Bulgaria

Employment type

Full time

Experience

Entry level

DESCRIPTION

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.

Our location: Bulgaria's affordable lifestyle offers a sea of opportunities!

Sofia is famous for its cultural diversity, modern appearance, and variety of experiences – music and theater outdoor festivals, as well galleries, museums, restaurants, and clubs. This fast-growing city is located at the foot of Vitosha mountain where enthusiasts often can be found hiking or skiing and only 300km away from the Mediterranean Sea.

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

As a Digital Trust and Safety Specialist with Albanian and English, you will:

Review user-generated back-office information to ensure compliance with established policies
Take prompt and appropriate action on information that violates guidelines or poses risks
Stay updated on internal policies to ensure accurate implementation
Identify and analyze patterns to proactively address potential risks

REQUIREMENTS

We’re looking for someone with:

High attention to detail
Comfortable processing sensitive information
Strong ability to defend decisions and provide context with logical reasoning
Ability to identify patterns in behavior to enhance decision-making
Strong organizational and time management skills to deal with shifting priorities and high volumes of work
Experience investigating fraud, spam, or other types of inappropriate information is an asset

Required Qualifications:

Fluent in Albanian
B2 or higher English language skill

Relocation jobs abroad

DESCRIPTION

REQUIREMENTS

SKILLS

ARE YOU THE PERFECT CANDIDATE?