Are you a fluent German speaker with exceptional communication and problem-solving skills? Do you thrive in a remote work environment?

We are seeking a highly motivated and customer-oriented German Customer Support Representative to join our team at a leading household appliances company. In this role, you will provide exceptional support to German-speaking customers from the comfort of your home in Greece.

Responsibilities

• Provide prompt and efficient customer support via chat and phone.
• Accurately and effectively address customer inquiries, including how-to questions and troubleshooting technical issues.
• Build strong customer relationships by delivering an exceptional and personalized support experience.
• Contribute to continuous process improvement and identify opportunities for enhancing customer satisfaction.

• Native or bilingual proficiency in German.
• Advanced English language skills.
• Excellent communication and interpersonal skills, with a strong customer-centric approach.
• Proven problem-solving and analytical skills.
• Strong computer literacy and technical attitude.
• Being based in Greece or being willing to relocate
• EU Passport holder (essential for relocation support).
• Ability to work independently and proactively in a remote environment.