Do you want to work in customer support for a leading company while living in Portugal? Our client is looking for Dutch-speaking professionals to join a remote customer service team supporting clients in the Netherlands!

Join an international team delivering high-quality support via phone and email, assisting customers with their online shopping experience. Enjoy flexible remote work within Portugal while building your career.

About the company

Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.

What will you do?

Provide customer support via phone and email

Assist customers with orders, deliveries, payments, and returns

Troubleshoot issues related to online purchases

Provide information about products and services

Escalate and reroute complex issues to relevant departments

Ensure a friendly and professional customer experience

Candidate profile

Fluent in Dutch and English (C1 level)

Strong communication and problem-solving skills

Customer-oriented mindset

Ability to work independently in a remote environment

Comfortable handling multiple tasks and responsibilities

Team player with a proactive attitude

Employer offers

Remote work within Portugal

Competitive local salary

Full-time contract (40 hours per week)

Rotational shifts from Monday to Sunday, 07:00–23:00

International and multicultural work environment

Career development opportunities

Full training provided

Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 7,500 candidates secure their dream jobs.