Our client is an outsourcing company with a giant network of multiple offices located in 76 countries that serve a total of 160 markets. They pride themselves on being one of the best in the world at what they do: Customer Care Services! They constantly invest in research and development to get a deeper understanding of customers’ thoughts, behaviors, and needs.

As a Customer Service Agent based in Greece, you will work together with your team to handle customer inquiries with empathy, efficiency, and professionalism. After completing the initial on-site training in Athens, you will continue working from the office location assigned to your project.

The role involves handling and responding to end-users’ requests through multiple contact channels, including phone, email, and chat. You will be responsible for building and maintaining strong customer relationships by addressing questions and concerns promptly, while also performing accurate data entry and working with various internal software systems.

Customer support experience

Proficient technical support knowledge

Positive & flexible attitude

Ability to deal calmly with a frustrated customer

Willingness to learn

Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc.

Paid trainings to keep you up to date on products and procedures

In-house doctor and medical insurance

Excellent career advancement opportunities

International working environment

A few reasons you should start your career in this Mediterranean country: One of the richest countries historically and culturally speaking. It is a blessed country for the weather it has. The cost of life is interesting. Although it is not the cheapest country to live in, you can easily afford to go to restaurants, bars, cafes, etc. And find good prices for accommodation. Companies are hiring, and great conditions are being offered to those willing to relocate.

Interested? Apply now!

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