Customer Advisor – French Speaker – Banking Sector – Lisbon

Mandatory
French
Optional
EnglishAdvanced
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DESCRIPTION
Are you ready for a new career challenge in Lisbon? Join a global company as a Customer Advisor for the banking sector, where you’ll support French-speaking clients, provide assistance, and ensure excellent customer experiences.

Your Responsibilities
  • Assist customers via phone, chat, and email with banking inquiries
  • Provide information about products and services
  • Handle complaints in a professional and empathetic manner
  • Work as part of a team to deliver high-quality service
REQUIREMENTS
  • Native-level French and business-level English
  • EU citizenship or valid Portuguese work permit required
  • Strong communication and listening skills
  • Motivated, customer-focused, and reliable
  • Team player open to working in an international environment
OFFER
What’s in It for You?
  • Contract: Renewable long-term fixed-term contract
  • Working hours: Full-time, 40h/week, rotating shifts (depending on project)
  • Salary options:
-With accommodation (shared flat, bills included): 1,040€ gross/month
-Without accommodation: 1,240€ gross/month
-Training period (1–4 weeks): 50% of hourly wage (lower taxes)

International Candidate Benefits
  • Flight reimbursement after 9 months
  • Airport pick-up and relocation support
  • Yearly return flight to your home country (within the EU)
  • Help with paperwork and bank account setup
  • Free Portuguese lessons, cooking classes, sports activities, and social events
  • Real career opportunities across different paths

Your Future Employer
This multinational company is a global leader in customer service and sales solutions, employing professionals from over 80 nationalities. In Lisbon, you’ll benefit from career development opportunities, training, and a multicultural work environment.
SKILLS
French
English
Bank

ARE YOU THE PERFECT CANDIDATE?
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