Company

Multilingual Jobs Worldwide

Employment type

Full time

Salary

From 1,400 to 1,500 € gross / month

Experience

Entry level

On-site

DESCRIPTION

Vacancy: German-Speaking Technical Support & Customer Advisor (On-site Athens)

Location: Athens, Greece (On-site only)

Start Date: 15 December 2025

Employment Type: Full-time (8h/day)

Schedule: Monday–Friday, between 09:00–19:00 (flexibility required)

Contract: Indefinite / Permanent

Training: 2 weeks (1 week theory + 1 week hands-on), Mon–Fri 09:00–17:00

About the Company

Our client is a global technology leader known for producing high-quality consumer electronics at fair and honest prices. With a strong international presence and a growing customer base, they focus on innovation, reliability, and customer satisfaction.

Your Role

As a Technical Support & Customer Advisor, you will be the first point of contact for customers, ensuring an excellent support experience across multiple channels.
Responsibilities
Manage incoming customer queries via phone, chat, messages, social media, and email
Identify and assess customer needs to provide effective solutions
Build trusted and sustainable client relationships through clear communication
Deliver accurate, valid, and complete information using the right tools and methods
Meet individual and team KPIs, service targets, and case-handling quotas
Maintain detailed records of interactions, customer accounts, and documentation
Follow communication procedures, guidelines, and internal policies

Why Join?

This is a great chance to work for an innovative global tech brand, grow in an international environment, and enjoy strong job stability with excellent extras — all while living and working in Athens.

Interested? Apply now and we’ll contact you to share full details and next steps.

REQUIREMENTS

Native / near-native German (spoken & written)
Good command of English
Strong customer orientation and ability to adapt to different personalities
Excellent communication and active listening skills
Confidence in phone-based support
Ability to multitask, prioritize, and manage time effectively
Previous customer support / technical support experience is a plus (not mandatory)

OFFER