DESCRIPTION
Do you want to join one of the world’s most recognized tech brands and help deliver next-level support? Our client is looking for Czech or Slovak-speaking Solutions Consultants to join their team in Sofia, Bulgaria!
Join as a Solutions Consultant and become a key player in delivering professional support for digital products and services. Benefit from a generous relocation package and a 3000 BGN welcome bonus, all while growing your career in an international, dynamic team.
About the company
A global technology and services leader helping top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.
What will you do?
- Deliver professional support for digital products and services
- Utilize CRM software, ticketing systems, and support tools efficiently
- Communicate with users via phone, email, and chat
- Resolve inquiries within agreed SLAs using internal resources and protocols
- Consistently meet performance targets including customer satisfaction and resolution rates
- Collaborate with peers to improve service and share best practices
- Stay updated on product developments and participate in training sessions
About Sofia
As Bulgaria’s capital, Sofia offers a vibrant blend of modern amenities and historical charm, with affordable living, excellent transport, and a growing international community. Enjoy scenic mountains, rich cultural heritage, and a lively city life while building your career in a flourishing tech hub.
REQUIREMENTS
- Fluent in Czech or Slovak, and English
- Strong interpersonal and customer service skills
- Able to follow structured processes and guides
- Excellent active listening and problem-solving abilities
- Quick to learn new technologies and adaptable to change
- Customer-focused mindset with a positive and collaborative attitude
- No prior tech experience required—just eagerness to learn and help others
OFFER
- Competitive salary
- Welcome bonus of 3000 BGN
- Relocation support (flight, hotel stay up to 21 days, rent assistance)
- Flexible contract types, including part-time options
- Fully paid training
- Stable employment with career development opportunities
- Attractive salary and additional health insurance
- Access to 50+ employee benefits and services
- Positive, international working environment
- Continuous learning and support
ARE YOU THE PERFECT CANDIDATE?
Be one of the first to apply
