Czech speaking Customer Support Agent to sunny Greece

Company Overview:

Ready for a career change in Athens? We've got a sunny opportunity for you as a Technical Support agent. Our client, a global outsourcing firm with a vast network spanning 76 countries and serving 160 markets, takes pride in being a leader in Customer Care Services. We invest in research and development to understand our customers' thoughts, behaviors, and needs deeply.

Job Description:

As a Technical Support or Customer Support Advisor, you'll join a dynamic team in handling customer issues with empathy and efficiency. Fluency in Czech and a good level of English are essential. You'll be responding to end-users' requests via phone, email, and chat, maintaining strong customer relationships with speed and professionalism. The role includes data entry and software program usage.

Requirements:

• Fluent in Czech and a good level of English
• Politeness, courtesy, and good communication skills
• Time management and multitasking abilities
• Ability to work in groups
• Flexibility in working hours and shifts
• Software skills
• EU passport or a valid working permit