Dutch-speaking Customer Advisor at Worldline in Athens

Mandatory
Dutch
Optional
EnglishAdvanced
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DESCRIPTION
Discover exciting job opportunities for Dutch-speakers in Athens with competitive salary, bonus incentives, and real growth prospects. Immerse yourself in the vibrant culture, cuisine, and language while working abroad. 
  • Identify customers needs to diagnose and resolve problems
  • Solve customer queries and concerns regarding the company’s products as well
  • as deliveries, returns, refunds
  • Use a multi-channel approach to speak with customers (voice, email, social
  • media)
  • Cross and upsell additional products
  • Handle calls from customers who have ordered or bought product/s
  • Offer support on queries regarding product availability
  • Assist with click and collect orders
  • Ensures timely and efficient resolution of customers’ inquiries

REQUIREMENTS
  • Native in Dutch with fluent English (B2)
  • Strong focus on customer needs
  • Able to balance a customer-oriented and a results-driven approach
  • Strong communication, problem-solving and active listening skills - Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment
OFFER
  • Competitive salary + bonus
  • Extra incentives and over achievement bonus
  • Real growth opportunities to progress in your career
  • Relocation Package for candidates coming from abroad (Includes flight reimbursement, Hotel / Airbnb, transportation, restaurant, car rental, food shopping ticket)
  • Receive a bonus for referring your friends
SKILLS
Detail-Oriented Approach

ARE YOU THE PERFECT CANDIDATE?
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