DESCRIPTION
A Dutch-speaking Service Desk Agent role is open at our client who is prestigious multinational company, operating in the 9th district in Budapest, Hungary.
Main Responsibilities
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.
• Troubleshoot IT related issues and handle customer requests.
• Take part in different projects
• Communicate and pre-qualify on complex issues
REQUIREMENTS
• High School Diploma
• Fluency in English and Dutch
• MS office skills
• Ability to organize own and other’s workload
• Excellent interpersonal and communication skills
If necessary, willingness to work in different shift setting
OFFER
• Competitive salary with compensation benefit package (Recreation Card, mutual aid fund, targeted health fund, pension fund, language course)
• Dynamic, international work environment
• Home office opportunity
• Chance to grow professionally in the field of finance within a multinational environment
• Flexible way of working according to the remote policy
• Employee discounts program at various contracted partners
• Career development opportunity
SKILLS
Problem-Solving
Customer Oriented
Customer Relations
Helpdesk
Ticketing System
Service Desk
Finnish language skills
It Support
First line agent
Dutch
Dutch Language
Fluent In Dutch And English
ARE YOU THE PERFECT CANDIDATE?
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