German Customer Service

Exciting Opportunity for German Technical Support Advisors in Athens!

Are you fluent in German and passionate about providing technical support? Ready to take your career to new heights in Athens, Greece? Join us and enjoy a relocation package, including a flight and 4 weeks' accommodation in a hotel.

Position: German Technical Support Advisor

Location: Athens, Greece

Salary: €1300/month

Responsibilities:

• Handling technical inquiries and troubleshooting
• Providing support for transactions and payment inquiries
• Onboarding new customers (B2B)
• Updating merchants' information in our Database

Requirements:

• Fluent in German
• English proficiency at C1 level
• Proficient in MS Office
• Analytical mind for complex technical inquiries
• Excellent oral and written communication skills
• Strong PC handling skills
• Fast understanding of numbers and data
• Problem-solving abilities
• Target-oriented mindset

Working Hours:

• Two shifts available:
• 9:00-17:00, Monday to Friday
• 10:30-18:30, Monday to Friday

Training: 3 weeks + 2 Nesting Weeks with 50% productivity expected

Benefits:

• Relocation package with flight and 4 weeks' accommodation
• Monthly language bonus of €100
• 10%-12% monthly bonus based on performance
• Indefinite contract with 14 salaries/year
• Daily meal voucher with Up Hellas Mastercard
• Private health insurance (including dental and optical care)
• Mobility program
• Challenging working environment
• Employee events
• Free gym access, well-being activities, and rooftop cinema with Acropolis views
• €500 bonus every year of employment

If you're ready to thrive in a dynamic technical support environment and enjoy the perks of living in Athens, apply now and join our team! ?