DESCRIPTION
We are looking for Customer Support Representatives with a native level of German and an advanced level of English to work in our offices in Madrid
As a customer service specialist, your daily responsibilities will include:
- Communicate friendly and efficiently with the customers and provide relevant information
- Offer specialized customer support through written and phone communication
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
REQUIREMENTS:
- German- Native or bilingual.
- English - Advanced (B2-C1)
- Customer service experience.
OFFER:
- Permanent full-time contract.
- Comfortable working hours.
- Competitive salary.
- Career opportunities.
Additional Benefits Include:
- Bring a Friend Program: Recommend friends and earn through our referral program.
- Language Learning: Dive into fun language courses like Italian and French.
- Vibrant Employee Experience: Join weekly activities to enhance team spirit and workplace enjoyment.
- Exclusive Discounts: Take advantage of deals on technology and more.
- Career Growth: Discover genuine advancement opportunities within a company that prioritizes your future.
>>>>>> Join Our Team and Make a Difference! <<<<<<
If you are ready to take the next step in your career within the hospitality and tourism industry, we would love to hear from you! Please APPLY to OUR JOB OFFER.
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The Company is committed to equality, diversity, and inclusion for all individuals and enforces a zero-tolerance policy toward any form of harassment or discrimination. We promote blind CV.
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