Relocation package

Included

Company

Talingual

Employment type

Full time

Experience

Entry level

On-site

DESCRIPTION

Norwegian-Speaking Customer Advisor

Location: Lisbon, Portugal

Salary: Choose between:

€1,369 gross per month with free company accommodation

€1,635 gross per month without accommodation

Working hours: 40 hours per week -Schedule: Rotational shifts, Monday to Sunday between 09:00 and 21:00

Relocation Package: flight reimbursement, airport pick up, accomodation during employment

The Role

Our client is a leading international customer experience provider supporting a well-established global financial technology company specialising in digital payment solutions for small and medium-sized businesses. The platform enables businesses to accept card payments, manage sales, process invoices and access a range of digital tools designed to support their growth.

As a Customer Support Advisor, you will assist business customers with enquiries relating to their payment solutions, accounts and digital services. You will be responsible for providing professional and efficient customer support, ensuring customers receive the guidance they need to use the platform successfully.

Your responsibilities will include:

Responding to customer enquiries via telephone, email and/or live chat.
Assisting merchants with payment processing, transactions and account-related queries.
Providing guidance on payment terminals, point-of-sale systems and digital payment solutions.
Troubleshooting technical issues and helping customers resolve problems.
Explaining product features and helping customers make the most of the available services.
Maintaining accurate records of customer interactions.
Delivering excellent customer service while meeting quality and performance targets.

REQUIREMENTS

What We're Looking For

Fluency in Norwegian and a good command of English
Previous customer service experience is advantageous.
Good computer skills and confidence learning new systems.
Strong problem-solving skills and attention to detail.
A customer-focused approach with the ability to explain solutions clearly.

OFFER

What’s on Offer

€1,358 gross per month with free company accommodation
Alternatively, €1,620.50 gross per month without accommodation
International working environment
Ongoing support and development
Career progression opportunities
The chance to live and work in Lisbon

About Talingual

Talingual specialises in multilingual recruitment across Europe. We have helped thousands of candidates start new careers abroad.Your recruiter will support you throughout the process, from reviewing your CV and preparing you for the interview to providing practical advice about relocating to Portugal.

Apply today to learn more about this Norwegian-speaking opportunity in Lisbon.