Remote Customer Support Representative (Norwegian Speaker)

Become a Customer Support Representative for an international company in hospitality and accommodation business. Join a dynamic team and embark on a rewarding journey while working from home anywhere in mainland of Portugal!

Your responsibilities and impact working as a Customer Support Representative will be:

• Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner.
• Managing and responding to customer requests through phone and email.
• Meet and exceed customer service quality and productivity goals as well as compliance regulations.
• Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism.

Skills, qualifications and interests you need to succeed in this role:

• A native-level proficiency in Norwegian and a minimum B2 level of English
• Ready to start a new job in Portugal 22.4.
• High school diploma or Higher Education certificate
• A valid Portuguese work permit/a nationality that allows you to work in an EU-country
• Living in or willing to relocate to Lisbon for an international career and life experience
• Motivation and commitment to give excellent customer service
• Excitement about intercultural communication and embracing the expatriate lifestyle