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DESCRIPTION
Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our client's multicultural team and make a real impact on our client’s business every day. We're bringing on board a Customer Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with us, show off your skills, build your career path, and enjoy every moment in a people-focused global company.
Responsibilities:
- Assist clients via inbound calls, chat, or e-mail in the after-sales process by answering inquiries regarding reservations and attending potential requests
- Resolve product or service problems by clarifying the customer's complaints.
- Provide accurate, valid, and complete information by using the right methods/tools.
REQUIREMENTS
- Have a high level of Norwegian (written and oral) and fluent in English (B2)
- Have excellent communication skills coupled with empathy and team spirit
- Are available for rotating schedules
- Have previous experience in Customer Service or as a sales representative
SKILLS