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German-speaking Partner Support Representative in Barcelona
Barcelona,
Spain
Mandatory
DESCRIPTION
Experience the power of a game-changing career
Want to be part of an innovative and growing team? Our client is a global technology and services leader that powers the brands of the future. They help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions in over 70 countries.
If you’re looking to grow and be inspired, as a Partner Support Representative in Barcelona (hybrid), you will be part of a team of game-changers powering the brands of the future in the Tech industry.
Career growth and personal development
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. You’ll receive all the training, cutting-edge technologies, and continuous support needed to succeed.
What you will do in this role
As a Partner Support Representative, you will:
- Provide basic SEO optimization recommendations, keyword gap analysis & partner onsite search recommendations
- Conduct content auditing—1st pass review of online audit results, quality checks & feedback to audit agencies as required
- Highlight key gaps on partner sites and share partner-level optimization reports
- Share content best practices & provide training to partners
- Support syndication partner onboarding processes
- Identify bugs, content gaps, delivery delays & provide feedback to internal teams
- Monitor execution of retail toolkit & drive timely NPI execution
- Provide 1st line support for content queries
- Perform local language translation checks on content and keywords
- Track improvements and optimizations, providing ROI estimations
- Map the current landscape for ratings & reviews and share best practices
- Review partner KPI dashboards, analyze performance & provide optimization recommendations
- Follow up on KPI reporting from partners regarding digital marketing execution
- Track overall digital business plan execution as requested
REQUIREMENTS
The ideal candidate:
- Is proficient or bilingual in German and advanced in English
- Has good IT knowledge, preferably in storage environments
- Holds a university degree in marketing, eCommerce, or business administration (other degrees will be considered)
- Has at least one year of experience in online sales and/or digital content management
- Possesses excellent negotiation, management, and communication skills (verbal & written), including strong presentation skills
- Has good computing literacy (Windows, Office, etc.)
- Is driven to achieve goals using negotiation, teamwork, motivation, and time management
OFFER
- Full-time permanent contract (39 hours/week)
- Monday to Friday, 9:00 to 18:00
- Competitive salary: €21,500 gross/year + up to €3,500 gross/year in bonuses
- Great office location in Barcelona with hybrid work flexibility
- Referral bonus for recommending friends
- Fully paid training on the company and project
- Career development programs & specialized courses
SKILLS
Customer Service
Troubleshooting
Creative Problem-Solving
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