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sales engineer

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Technical Support Engineer -Norwegian/Swedish/Danish/Finnish

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Mandatory

EnglishAdvanced

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Hybrid

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Relocation package

Microsoft Advertising Digital Marketing Experts

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Dutch speaking Junior Social Media Content Moderator -Lisbon

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Mandatory

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DutchProficiency

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Solution Specialist (Dutch-speaking) - On-site MV02

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DutchMother tongue

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Data Center Operations Engineer Technician (AWS)

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EnglishAdvanced

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Customer Delight for Social Media – Arabic speaker

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Customer Delight Representative – Spanish speaker

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Customer Delight for Social Media with Turkish in Lisbon

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Personalized Internet Assessor - Slovenian (SI)

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SlovenianMother tongue

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EnglishProficiency

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Portuguese-Speaking Search Engine Customer Expert

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PortugueseProficiency

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Romanian-Speaking Search Engine Customer Expert

Athens, Greece

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RomanianProficiency

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Italian-Speaking Search Engine Customer Expert

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ItalianProficiency

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Renewal Specialist (Dutch-Speaking) On Site - MV02

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Mandatory

DutchMother tongue

Optional

EnglishAdvanced

Customer Delight for Social Media – Italian speaker

Lisbon, Portugal

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ItalianMother tongue

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EnglishIntermediate

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Slovak Search Engine Customer Consultant

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Microsoft Technical Support Engineers with Czech

Athens, Greece

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CzechProficiency

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Spanish Search Engine Customer Consultant

Athens, Greece

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SpanishProficiency

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Hungarian Search Engine Customer Consultant

Athens, Greece

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Polish Search Engine Customer Consultant

Athens, Greece

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Company

Eaton

Employment type

Full time

Experience

Mid Level

Hybrid

Work from home & On-site

DESCRIPTION

Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably.

At Eaton, we’re dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services. Our EMEA Business Service teams empower seamless operations and drive exceptional results across our electrical, industrial, and corporate teams.

Main Responsibilities:

Technical Support: Provide pre-sales and post-sales technical assistance for low voltage electrical products.
Point of Contact: Serve as the primary contact for customers through various channels, including phone, email, and web tickets.
Customer Support: Act as the initial point of contact for inquiries and troubleshooting (Level 1) and escalate issues internally as needed (Level 2).
Documentation Support: Assist in process documentation and knowledge sharing to enhance customer satisfaction and improve team technical expertise.
Collaboration: Collaborate with local sales teams, area managers, customers, partners, and distributors to deliver effective technical support.
Sales Support: Provide technical assistance and guidance to local sales functions regarding product-related inquiries.
Localization: Support the localization of documentation to enhance customer understanding.
Warranty and Repairs: Manage warranty claims, documentation, and repair/calibration requests.

REQUIREMENTS

Engineering degree or an equivalent technical degree
Demonstrated experience in providing technical support for electrical products.
Strong analytical mindset combined with sales and business acumen.
Ability to communicate effectively in Norwegian or Swedish or Danish or Finnish both orally and in writing.

SKILLS

Technical Support

Norwegian

Danish

Finnish

Swedish

Troubleshooting

Documentation

Electrical Technician

Electrical Engineer

Electrical Engineering

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