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English, Dutch speaking jobs in Europe. New jobs for English, Dutch speakers are published every day, so keep looking for the perfect position. You are a few clicks away from landing a English, Dutch job abroad - apply now! The wide variety of positions will allow you to find your next job with English, Dutch language quickly. Browse through dozens of attractive English, Dutch language jobs abroad and land your dream career.
Come work at Eneco as a Customer Care Agent in Sofia! Use your Dutch and English skills to provide exceptional service. Enjoy great benefits and flexible working conditions. Apply now!
Handling incoming phone calls, chats and emails regarding:
Invoices & reminders
Payments (payment plans, costs for deferred payments)
Rate changes
Complaint handling (overcharged, overpaid)
Retention
General questions about contracts (start/end date)
Relocation requests
Responding to both practical and emotional customer needs
Reporting to the team leader
REQUIREMENTS
Education: Secondary school diploma required, bachelor's degree preferred
Languages: Native Dutch (spoken and written) and communicative English
Experience with CRM systems and strong PC skills
Excellent writing skills with good structure and vocabulary
Empathy, self-confidence, multitasking, strong communication skills, flexibility and motivation
OFFER
Full-time or part-time contract options
No work on Sundays
Initial paid training in 2 modules
Private health insurance
Relocation package
Performance-based bonus
Hybrid work option
SKILLS
Customer Servie
Detail Oriented
Customer Support
Communication
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