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content-moderation
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DESCRIPTION
WORK FROM THE OFFICE*
Main responsibilities:
Job location: Kraków/ Poland
Working Hours: Monday to Sunday, 7:00 AM – 3:00 PM.
Readiness, depending on business needs, to work on a 24/7 basis (morning, afternoon or night shifts).
At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.
In Poland, our offices are located in Gdańsk, Wrocław, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!
Do you love social media? Are you a fan of vlogging or constantly looking for videos to help solve your challenges? If the answer is yes, then you must start your career with a global company working as a Video Content Moderator for the world’s best-loved video-sharing website.
Want to learn more about social media regulation, online free speech, internal controls or maybe even learn about EU policymaking? Apply now, start your career supporting this exciting team. Join our team for the world’s best loved video-sharing website!
Main responsibilities:
- Revision of user reports regarding website content,
- Analysis and identification of content according to compliance policies,
- Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies,
- Using market specific knowledge and insights to improve the support of user community,
- Revision of sensitive content, sometimes involving graphic or disturbing subject matter.
REQUIREMENTS
- Proficiency of Macedonian language on at least C1 level and English at B2 level,
- Availability to work from Monday to Sunday, 7:00 AM – 3:00 PM from the office,
- Excellent communication (verbal and written) and interpersonal skills,
- Quick learner and adaptable to learn new processes, concepts, and skills,
- Excellent organizational and time management skills,
- Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard,
- Having a neutral mindset to alternative video content that needs classification.
OFFER
- Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits,
- Office perks: dedicated space for gaming and wellness activities, kitchen equipped with snacks and drinks,
- Open-minded and multinational environment,
- Opportunity to be part of a global organization focused on development,
- Professional development and clear career path,
- Training & development opportunities including language courses.
Content Moderators play an important role in ensuring the safety of online communities against harmful user generated content. Safeguarding the online communication space can lead to meaningful and rewarding work for a content moderator as the mission of moderation aims to create positive, safe and inclusive environments for everyone.
Rewarding outcomes are not often without challenges. As a part of the job requirement, you will be required to review and analyze explicit and extremely sensitive content sometimes involving graphic or otherwise disturbing text, videos, and images which may be disturbing due to their egregious nature. The content under review is likely to expose the reviewer to crime scenes, dangerous or derogatory content, abuse, harassment and sexually explicit content.
Rewarding outcomes are not often without challenges. As a part of the job requirement, you will be required to review and analyze explicit and extremely sensitive content sometimes involving graphic or otherwise disturbing text, videos, and images which may be disturbing due to their egregious nature. The content under review is likely to expose the reviewer to crime scenes, dangerous or derogatory content, abuse, harassment and sexually explicit content.
At Cognizant, we are committed to the safety and well-being of our employees. As part of our benefits, we proactively provide evidence-based well-being solutions for employees working within the critical role of content moderation. Our wellness practices are holistic and aimed at risk mitigation across areas of training, monitoring and support. We understand the cost of caring and the importance of creating a resilient workforce in which employees thrive while being able to make a difference in the world around them.
We can't wait for you to join our team!
SKILLS
Content Moderation
Macedonian
Entry Level
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