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Estonian-speaking Solutions Consultant to Sofia, Bulgaria
Mandatory
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DESCRIPTION
Do you want to join one of the world’s most recognized tech brands and help deliver next-level support? Our client is looking for Estonian-speaking Solutions Consultants to join their team in Sofia, Bulgaria!
Join our client as a Solutions Consultant and become a key player in delivering professional support for digital products and services. Benefit from a generous relocation package, all while growing your career in an international, dynamic team.
About the company
Our client is a global technology and services leader helping top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.
What will you do?
-Deliver professional support for digital products and services
-Utilize CRM software, ticketing systems, and support tools efficiently
-Communicate with users via phone, email, and chat
-Resolve inquiries within agreed SLAs using internal resources and protocols
-Consistently meet performance targets including customer satisfaction and resolution rates
-Collaborate with peers to improve service and share best practices
-Stay updated on product developments and participate in training sessions
Candidate profile
-Fluent in Estonian and English
-Strong interpersonal and customer service skills
-Able to follow structured processes and guides
-Excellent active listening and problem-solving abilities
-Quick to learn new technologies and adaptable to change
-Customer-focused mindset with a positive and collaborative attitude
-No prior tech experience required, just eagerness to learn and help others
Employer offers
-Financial relocation support (transport, hotel stay, rent assistance)
-Flexible contract types, including part-time options
-Fully paid training
-Stable employment with career development opportunities
-Attractive salary and additional health insurance
-Access to 50+ employee benefits and services
-Positive, international working environment
-Continuous learning and support
-Employee referral bonuses
About Sofia
As Bulgaria’s capital, Sofia offers a vibrant blend of modern amenities and historical charm, with affordable living, excellent transport, and a growing international community. Enjoy scenic mountains, rich cultural heritage, and a lively city life while building your career in a flourishing tech hub.
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 8,000 candidates secure their dream jobs.
SKILLS
Problem-Solving
Attention To Detail
Crm Systems
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