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English speaking jobs in Katowice

2 job offers found

English speaking jobs in Katowice

2 job offers found

German-Speaking IT Support Specialist - Katowice, Poland

Katowice, Poland

Mandatory
Easy apply
Team Leader with German (relocation to Katowice)

Katowice, Poland

Mandatory
Easy apply
Relocation package
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German-Speaking IT Support Specialist - Katowice, Poland

Katowice,Poland

Mandatory
English
German
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DESCRIPTION
Location: Katowice, Poland (on-site)
Contract: Permanent (Umowa o pracę)

Workster is partnering with a global customer experience and technology services provider to recruit a German-speaking Technical Support Specialist for their support center in Katowice.
If you enjoy helping people, communicating clearly, and solving problems step-by-step, this role allows you to support customers while developing your technical troubleshooting skills — no engineering background required.

Your Role:
  • Handle inbound calls from German-speaking customers.
  • Provide support regarding repairs, warranties, spare parts and minor technical issues.
  • Troubleshoot problems remotely and guide customers through solutions.
  • Recommend the right services and support options based on customer needs.
  • Log interactions and follow workflows using internal CRM systems.

No sales involved
Full training provided
You do NOT need technical certification

Your Qualifications:
  • German language fluency (C1 level).
  • Willingness to work on-site in Katowice.
  • Logical and solution-oriented mindset.
  • Positive approach to communication and customer care.
  • Previous customer support experience is helpful but not required.
  • English is a plus, but not mandatory.

The Offer:
  • Permanent employment contract (umowa o pracę) with full benefits.
  • Competitive salary package.
  • Structured onboarding and continuous support.
  • Modern office environment in Katowice.
  • MyBenefit cafeteria system (gym, cinema, shopping perks, etc.).
  • Private medical insurance.
  • Friendly, supportive team culture.
  • Salary: from 7500 PLN

Recruitment Process:
  1. Phone interview with Workster recruiter
  2. Online language test (German + English, if needed)
  3. HR interview with the company
  4. Final interview with the Hiring Manager

SKILLS
It Skills
Technical

Top companies hiring:

Uber Eats
Apple
TP Portugal
SumUp
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