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Job offers with languages in Europe

3 job offers found

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Japanese Customer Advisor for Vivino - Lisbon, Portugal

Lisbon , Lisbon

Easy apply
Relocation package
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Japanese Customer Advisor for a Global Hotel Chain

Remote , Remote

Easy apply
Relocation package
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Japanese Speaking Content Writers - Office based 6 months

Lisboa e Vale do Tejo , Lisboa e Vale do Tejo

Easy apply
Relocation package
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job offers of Foundever Portugal at Europe Language Jobs

Japanese Customer Advisor for Vivino - Lisbon, Portugal

Lisbon , Portugal

Mandatory:
DESCRIPTION

Come and work with us.

 

Do you want to help customers everywhere to enjoy wine purchase to the fullest?

Are you Japanese native or fluent with strong English communication skills? 

Looking to make your career in a multicultural environment in sunny and happy Lisbon

So we have the perfect opportunity for you!

 

Your future project: join our Japanese Customer Support team.

 

Vivino is the world’s largest online wine marketplace and most downloaded wine app, powered by a community of millions. Vivino's unique wine shopping experience make wine discovery and purchase fun.

 

As a customer service specialist in this project, your daily responsibilities will include:

  • Provide support to app users and solve customer and suppliers queries regarding purchasing and delivery tracking through written and phone communication 
  • Offering solutions to customers in order to help them discover and buy wine in a fun, easy, and effortless way
  • Provide world class support service and offer solutions to our customers during and after their travels by ensuring timely follow-up, closure and feedback
  • Meet and exceed our service quality goals, compliance regulations and productivity targets
  • Create amazing experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback
REQUIREMENTS

To succeed in the role, you will need to have:

  • Native or proficient level of Japanese (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to sunny Lisbon, Portugal

ARE YOU THE PERFECT CANDIDATE?
Japanese speaking jobs in Portugal | Europe Language Jobs