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DESCRIPTION
PERFORMANCE BONUS | MEAL ALLOWANCE | HEALTH INSURANCE
Why consider this role?
Working time: Mon-Fri, 09:00-19:00h
Performance-based bonus.
Meal allowance and health insurance.
Easter and summer bonuses, plus a Christmas bonus.
Annual leave and public holiday benefits in accordance with Greek law.
Your mission
Ready to put your language skills to work and start a new career path? Join the team as a Junior Customer Services Specialist with Finnish and English and help customers navigate payment options, financing agreements, and billing questions with confidence.
What you’ll do
Guide customers through checkout options and financing processes.
Handle inquiries about refunds, chargebacks, billing, and account verification.
Provide clear information while ensuring secure and accurate case handling.
Document customer interactions and follow compliance procedures.
Escalate complex cases when needed and work towards timely solutions.
What you bring
Finnish and English at C1 level.
Strong communication skills and a customer-focused mindset.
Attention to detail and a responsible approach to handling sensitive information.
A willingness to learn and solve problems effectively.
Your time off
During your first year, you are entitled to 1.67 business days of annual leave per month.
Greek public holidays apply, with compensation for working on a public holiday in accordance with Greek law.
A good move for you if…
You enjoy helping people, finding practical solutions, and using your language skills in an international customer support environment.
Let’s talk
Send us your CV in English and include reference number GS_.
All applications will be treated with strict confidentiality.
Astrea Recruitment | 19 years of recruitment expertise | License No. 1809