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job offers of Teleperformance Portugal at Europe Language Jobs

Content Moderator for Social Media with Italian in Lisbon

Lisbon , Portugal

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DESCRIPTION

Are you passionate about the online world? Do you have an eye for details? Do you have excellent written and verbal communication? Then, join our team as a Content Moderator for Social Media!

 

What you'll do

  • As a Content Moderator for Social Media, you'll review and moderate online content, posted on the Italian market;
  • Ensure that all information uploaded by users follow the guidelines based on client’s policies;
  • Become and remain knowledgeable about policies and community standards;
  • Provide and follow best practices used to better achieve client’s KPI’s;
  • Use the learned knowledge to propose improvement ideas, either internal or external.
REQUIREMENTS
  • Native level of written and verbal communication skills in Italian (mandatory);
  • Natural fast learner, so you can develop your skills within a short period of time;
  • Fluency in English (minimum level B2);
  • Ability to distinguish self-beliefs from moderated content and policies;
  • Empathy;
  • Motivation and positive attitude;
  • Attention to detail;
  • As a Content Moderator for Social Media, you'll need experience in dealing with high volumes of online content;
  • Availability to work in 24/7 rotating shifts, from Monday to Sunday (mandatory).

ARE YOU THE PERFECT CANDIDATE?
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