Join our client's team in Lisbon as a Dutch-speaking Social Media Support Specialist and enjoy a fully supported relocation, ongoing training, and a vibrant multicultural environment. Build your international career while experiencing everything Portugal has to offer.

About the company

Our client is a global leader in customer experience management and digital support services, partnering with some of the world's most recognized technology and social media companies. With multilingual teams across multiple countries, they provide high-quality support in a dynamic, innovative, and inclusive work environment.

Support users with questions about their social media accounts, platform features, and account settings.

Investigate and resolve account-related issues through chat, email, and phone.

Help users navigate platform policies and provide guidance on available tools and features.

Accurately document customer interactions and update user records.

Follow up on ongoing cases to ensure a timely and satisfactory resolution.

Deliver a professional, empathetic, and solution-oriented customer experience.

Identify opportunities to educate users on platform features and best practices.

Native-level Dutch with fluent English (C1)

Willingness to work in Lisbon, Portugal

EU citizenship or valid work visa

Proactive attitude and excellent communication skills 

Excellent relocation support: flight ticket, permanent accommodation, and local support

Extra payment for night shifts, overtime, Portuguese holidays, and Sundays

Ongoing paid training with the latest technologies

Private and public health insurance

In-house doctor

On-site canteen

Dedicated employee relations team for cultural integration

Fun team activities and social events

Exclusive employee benefits and discounts 

Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 7,500 candidates secure their dream jobs.