Experience the power of a game-changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a Team Manager in Malaga (hybrid), you will be part of our team of game-changers who a8re powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What you will do in this role
As a Team Manager in our team, you will:
- Build, motivate and mentor a high-functioning inside sales team to lead and drive sales conversations
- Lead and coach team members through strong call coaching of their customer sales calls
- Lead team to meet and exceed team targets - Document coaching outcome and agreed next action
- Accurately assess risk and identify exceptional performance plans
- Drive operational excellence of key center metrics including response rates, conversions, pipeline, velocity and accuracy
- Have meaningful career development discussions and ensure all employees have a development plan in place focused on building capability for current and future roles
- Assess team capability & build talent pipelines where needed
- Spend time learning your team’s capabilities & actively build talent pipelines
- Be able to design and set productivity and sales targets/quota in line with market trends