Customer Repr. for Holiday Rental Company (German Speaker)

Do you have a passion for customer support and an interest in working for one of the world's best-known online rental platforms? Do you also dream of calling the Mediterranean ambience of Greece your home? Then don't hesitate to read on!

Your responsibilities and impact as a Customer Representative will be:

• Provide friendly and efficient service to customers
• Be first point of contact to handle and resolve customer complaints/ queries 
• Investigate, identify and escalate issues appropriately
• Being proactive
• Capturing data in the CRM system
• Improving customer satisfaction
• Achieve high customer satisfaction with a focus on quality and results

Skills, qualifications and interests you need to succeed in this role:

• A fluent command of the German language and a C1 level of the English language
• Experience in a call center is a plus
• Articulate and communicative
• Be a real team player and committed to your work
• Enthusiastic about intercultural communication and the expat lifestyle
• Living in or willing to move to Greece for an international career and life experience