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Italian Speaking Customer Experience Officer

Athens , Athens

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Relocation package
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Italian-speaking Customer Support in Greece

Athens , Athens

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Relocation package
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job offers of XM at Europe Language Jobs

Italian Speaking Customer Experience Officer

Athens , Greece

Mandatory:
DESCRIPTION

Italian Speaking Customer Experience Officer

Reference Number: CCOIT1021

The Role:

We are looking for passionate and self-motivated professionals to join our Client Relationship team.

The main responsibilities of the position include:

  • Deal with clients’ inquiries via live chat, email and telephone
  • Perform personal clientele analysis and take actions as required
  • Handle client inquiries appropriately and ensure that high level service is provided
  • Promote available products and services to clients
  • Develop and maintain excellent relationships with prospective and existing clients
  • Cooperate effectively with other departments as required
  • Contribute to team effort by achieving targeted results

Type of employment: Athens, Greece.

All applications will be treated with strict confidentiality!

REQUIREMENTS

Main requirements:

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent Italian speakers with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required

ARE YOU THE PERFECT CANDIDATE?
Italian speaking jobs in Athens | Europe Language Jobs