Social Media Content Moderator with Italian

Are you passionate about the online world? Do you have an eye for details? Do you have excellent written and verbal communication? Then, join our team as a Social Media Content Moderator!

In this role, you will review and moderate business content posted on Social Media. Also, you will be working on the Italian market and helping to build a better experience for our users.

Big challenge as a Social Media Content Moderator? Yes, but we are certain that this is the opportunity you were waiting for. We guarantee you a great work environment, as well as the best work conditions to help you achieve your professional goals!

Whoever you are. Whatever you do. Wherever you’re from. Here you will feel welcome.

We love to collaborate with each other. We solve our customers challenging problems.

Be part of a dream team, be yourself and live your ambitions!

What you'll do

• As a Social Media Content Moderator, you'll review and moderate online content, posted on the Italian market;
• Ensure that all information uploaded by users follow the guidelines based on client’s policies;
• Become and remain knowledgeable about policies and community standards;
• Provide and follow best practices used to better achieve client’s KPI’s;
• Use the learned knowledge to propose improvement ideas either internal or external.

• Native level of written and verbal communication skills in Italian (mandatory);
• Natural fast learner, so you can develop your skills within a short period of time;
• Fluency in English (minimum level B2);
• Ability to distinguish self-beliefs from moderated content and policies;
• Empathy;
• Motivation and positive attitude;
• Attention to detail;
• As a Social Media Content Moderator, you'll need experience in dealing with high volumes of online content;
• Availability to work in 24/7 rotating shifts, from Monday to Sunday (mandatory).