Our motto 'Delivering Happiness' isn't just a slogan. It's the driving force behind everything we do. From the happiness of our customers to the fulfillment of our employees, this philosophy guides us in every aspect of our daily work.

At Beliani, we cultivate a vibrant team spirit, where over 700 friendly and talented individuals tackle new challenges together every day.

If you thrive on continuous growth, embrace challenges, and seek a dynamic work environment - seize the opportunity to shape the future of e-commerce with us today!

Provide professional customer support to Slovenian speaking individual clients via phone, email, and chat

Manage inbound pre- and post-sales inquiries, ensuring high-quality and solution-oriented service

Present and advise on Beliani products, supporting customers in their purchasing decisions

Process customer orders accurately and efficiently

Coordinate and plan shipments to ensure timely and correct delivery

Monitor order execution and proactively resolve potential delays or issues

Collaborate with internal teams to ensure smooth operational flow

Report performance, key issues, and insights to the Team Leader

You are native/fluent in Slovenian (min. C1)

You have a communicative level of English (min. B1)

You have great written and communication skills

You have good cultural knowledge of a given market

You are a fast learner

You have a good typing speed (min. 45 wpm)

You have good Microsoft Office and Google Cloud Suite knowledge

You are able to work in a team as well as individually

You are located in Szczecin (Poland) or would like to relocate

You are able to work under pressure and multitask

Work in an international environment within the Customer Service department in a fast-growing company

Work in a pleasant atmosphere within a great team

Career and self-development opportunities

Training in all aspects of customer service - experience is therefore not essential

Office in the city centre

Attractive salary

Full-time employment contract

Discounts on furniture purchases

Pizza day

Company party 1 x / year

Non-corporate company structure

Relocation support