Do you want to join a fast-growing tech company and build your career in the cybersecurity industry? Our client in Portugal is looking for Danish-speaking professionals ready to take on an exciting new opportunity!

Step into the role of Customer Service Representative and play a key role in supporting cybersecurity clients. Receive intensive onboarding, integration into a global team, and paid training in sunny Portugal. Begin your journey with a 10-day training program followed by a rewarding career in one of the most innovative sectors!

About the company

Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.

What will you do?

• Manage and expand an existing portfolio of customers
• Accurately forecast sales opportunities based on realistic expectations
• Build strong relationships through outbound calls and video meetings
• Consistently meet or exceed growth and activity-based KPIs
• Maintain up-to-date and accurate records in the CRM system
• Prepare quotes and process customer orders
• Collaborate across departments to support customer and partner success

Candidate profile

• Previous experience in sales, customer service, or business development
• Ambitious and results-oriented with a growth mindset
• Strong communication skills and relationship-building ability
• Proficiency in CRM tools and standard business software
• Able to work full-time on a rotating weekday schedule
• Fluent in Danish and Englis

Employer offers

• Signature of a Selection Agreement to manage the final recruitment stage
• 12-month employment contract (Uncertain Term); permanent after 2 years
• Paid 10-day full-time training (8 hours/day)
• Health Insurance from day one of the employment contract
• Comprehensive training in customer management, products, and software
• 22 days of paid vacation annually under Portuguese law
• Compensation for working on public holidays with a substitute day off
• Work schedule: Monday to Friday, 09:00 to 18:00 (40 hours/week + 1-hour lunch break)
• Monthly gross compensation includes:
• Base salary
• Apartment Benefit (tax-free until 31 Dec 2026 if in company apartment)
• Christmas and Holiday allowances (paid monthly)
• Meal Allowance via prepaid card (tax-free, usable in various outlets)
• Income tax (based on personal profile) and fixed 11% Social Security tax

Nordic Jobs Worldwide

Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic–speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,500 candidates secure their dream jobs.