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English, Danish speaking jobs
574 job offers found
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DESCRIPTION
Do you have a keen eye for detail, a passion for problem-solving, and the drive to excel in a client-focused environment? Become a Community Operations Analyst in beautiful Dublin.
In this role, you will support the integrity of a major global social networking platform by reviewing content, ensuring community standards are upheld, and contributing to a safe and positive online environment for all users.
About the company
Our client is a trusted outsourcing partner for leading global organizations. They are a diverse team of innovators and achievers, proud of their ability to consistently exceed goals. You will work on a project for a global social networking company that develops applications enabling people to connect, share ideas, photos, videos, and engage online across multiple devices.
What will you do?
- Assist the client’s community and resolve inquiries empathetically and accurately
- Stay knowledgeable about client products and community standards
- Review reported content within set turnaround times and quality metrics
- Enforce Terms of Use by monitoring reports of abuse
- Make balanced decisions and advocate for a positive user experience
- Investigate and resolve issues such as account support requests and abusive content reports
- Analyze data to identify ways to improve the overall user experience
- Identify workflow inefficiencies and propose solutions
- Use market-specific insights to develop scalable community support solutions
- Recognize trends and escalate issues outside policy to the global team
Candidate profile
Native or near-native proficiency in Danish (C2/C1)
Fluent in English (minimum B2/C1)
Strong cultural understanding of the Danish market
Office experience preferred but not mandatory
Reliable, consistent, and hard-working
Passionate about ensuring a positive and safe user experience
Flexible and able to work in a fast-paced environment
Ability to learn new information quickly
Essential competencies
Strong interpersonal, verbal, and written communication skills
High empathy and resilience
Ability to work under pressure and adapt to challenges
Good decision-making and problem-solving skills
Effective time management and prioritization
Ability to work well in a team
Consistent achievement of KPIs
Employer offers
Full training and career development opportunities
Private health insurance
Pension contribution (after 12 months of service)
Bike to Work Scheme
Tax Saver Scheme
Relocation package (4k EURO in total)
Relocation bonus
Signing bonus
Retention bonus
About Dublin
Dublin combines rich culture, modern city life, and a welcoming international community. From historic streets to tech-driven business districts, the city offers excellent work–life balance, vibrant social scenes, and stunning nature just a short trip away. Experience a dynamic lifestyle in one of Europe’s most exciting capitals.
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,000 candidates secure their dream jobs.
REQUIREMENTS
Candidate profile
- Native or near-native proficiency in Danish (C2/C1)
- Fluent in English (minimum B2/C1)
- Strong cultural understanding of the Danish market
- Office experience preferred but not mandatory
- Reliable, consistent, and hard-working
- Passionate about ensuring a positive and safe user experience
- Flexible and able to work in a fast-paced environment
- Ability to learn new information quickly
- Essential competencies
- Strong interpersonal, verbal, and written communication skills
- High empathy and resilience
- Ability to work under pressure and adapt to challenges
- Good decision-making and problem-solving skills
- Effective time management and prioritization
- Ability to work well in a team
- Consistent achievement of KPIs
OFFER
Employer offers
- Full training and career development opportunities
- Private health insurance
- Pension contribution (after 12 months of service)
- Bike to Work Scheme
- Tax Saver Scheme
- Relocation package (4k EURO in total)
- Relocation bonus
- Signing bonus
- Retention bonus
SKILLS
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