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Swiss_German speaking jobs in Malta

1 job offers found

Swiss_German speaking jobs in Malta

1 job offers found

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German speaking Sales and CS Officer

Msida, Malta

Mandatory
Optional
Easy apply
Relocation package
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German speaking Sales and CS Officer

Msida,Malta

Mandatory
English
German
Optional
Swiss GermanProficiency
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DESCRIPTION
Our client is a local Financial Institution who is looking to grow their team in Malta through a German Customer and Sales Officer. The purpose of the role is to support clients with existing financial products, whilst establishing needs to support the clients' financial situation.

Responsibilities:
  • Provide professional customer service for inquiries about company products and services
  • Open client accounts according to guidelines
  • Build rapport with customers and address issues relating to internet banking, onboarding, and mobile application
  • Maintain in-depth knowledge of company products and services for accurate information
  • Identify selling opportunities based on customer needs
  • Handle card cancellation and blocking requests
  • Issue new cards and handle renewals
  • Process transactions and outgoing payments accurately in company systems
  • Adhere to company policies, security guidelines, and industry standards
  • Keep required records
  • Assist with data gathering through phone, email, and chat
  • Support invoicing and payment allocation according to company policies
  • Assist with administrative tasks following company instructions
  • Communicate and collaborate with country coordinators and other departments
  • Monitor loan repayments and allocate payments in records
  • Perform other ad hoc duties as assigned.

REQUIREMENTS
• Previous experience in an Online Customer Support or Sales position otherwise, in possession of a recent
• University degree in Banking, Financial Services or other related areas
• Native or fluent level of German along with a fluent level of English (both spoken and written)
• Strong communication skills, both verbal and written
• Computer literacy
• Team player, eager to learn and grow within the industry.
• Customer oriented
• Willingness to learn and expand horizons

SKILLS
Proactive
Detail-Oriented Approach
Customer Oriented
Results-Focus

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