Are you fluent in Portuguese and looking for an exciting opportunity in Greece? Join our client’s dynamic team and work with some of the world’s most recognizable brands! 

About the company 

Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment. 

What will you do? 

• Handle calls, emails, and chats in Portuguese with professionalism and care. 
• Act as a brand ambassador, staying informed about promotions and current offers. 
• Address account and billing issues, upsell services, troubleshoot, and manage fraudulent orders and returns. 
• Build and maintain strong relationships with customers, offering empathetic and professional service. 
• Record customer interactions in the CRM system, including shipping instructions. 
• Monitor and follow up on cases to ensure timely and effective resolution. 

Candidate profile 

• Fluent in Portuguese (C1/C2) with good command of English (B2+). 
• You must possess the legal documents required to work in Greece (EU passport or valid work visa). 
• Excellent communication and problem-solving skills. 
• Basic IT skills and ability to multitask effectively. 
• Strong interpersonal skills and adaptability to shift-based work schedules. 
• Prior customer service experience is a plus! 

Employer offers 

• Certified training to set you up for success. 
• Local salary, 2 extra months’ salary per year.
• A host of benefits and discounts. 
• Opportunities for career growth and professional development. 
• Free Greek language courses. 
• Modern office facilities with break areas for relaxation. 
• Company-sponsored events and a commitment to corporate social responsibility. 
• Relocation support, including prepaid flights, 2 weeks of initial accommodation, assistance from a real estate agent, and help with all necessary Greek administrative procedures, such as opening a bank account and obtaining a phone number. 

About Greece 

Greece offers a unique blend of rich history, stunning landscapes, and a welcoming culture—all with one of the lowest costs of living in Europe. Enjoy a Mediterranean lifestyle, beautiful weather, and a vibrant expatriate community while working remotely! 

About Multilingual Jobs Worldwide 

Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.