Do you want to work in the travel industry and support one of the most renowned airline companies in Europe? Our client is looking for Norwegian-speaking Customer Advisors to join their team in Warsaw!

Join the customer service team of a major airline and assist passengers with bookings, flight changes, terminal information, and more. This position is on-site in Warsaw and includes a relocation package covering your flight and one week of shared accommodation.

About the company

The company is a global provider of business services, working with world-leading brands across more than 40 countries. The company delivers next-generation customer experience and business solutions to support clients in adapting to fast-changing environments. Known for its multicultural workforce and inclusive work environment, the company supports career growth and development with comprehensive training and global opportunities.

What will you do?

• Assist customers with booking issues and inquiries
• Support customers in rescheduling flights
• Provide accurate information regarding flight schedules, terminals, and procedures
• Deliver a high-quality customer experience in line with company standards
• Ensure timely and effective resolution of customer queries
• Communicate clearly and professionally in Norwegian

• Fluent in Norwegian and proficient in English
• Previous experience in customer service is preferred
• Excellent communication and problem-solving skills
• Ability to work on-site in Warsaw
• Comfortable using computers and navigating digital tools
• Positive attitude and a team-oriented mindset

• International work environment with multicultural teams
• Full training provided before starting the role
• Opportunities for growth and internal promotion
• Modern office setting located in central Warsaw
• Supportive and inclusive company culture