Join the Airplus project as a Bilingual Customer Support Agent. You'll assist clients in resolving transaction and credit card inquiries, primarily in German, through phone and email. 

About the company

Our partner is a global leader in the customer service industry, delivering exceptional experiences for over 750 leading and digital-first brands. With 170,000 associates worldwide, they provide innovative customer service solutions and seamless customer experiences.

What will you do?

• Communicate with clients primarily in German (80%) and English (20%)

• Handle inquiries related to corporate credit cards and transaction issues

• Provide support via phone and email

• Ensure client satisfaction through professional and friendly communication

• Work Monday to Friday, 9:00–20:00 (split shifts), with one rotating day off per week

• Native or fluent in German

• High level of English

• Customer-oriented with strong communication skills

• Reliable, flexible, and professional

• Eligible to work in Spain starting October 2025

• Paid training under contract

• International and multicultural work environment

• Travel reimbursement up to €200 after 3 months of employment (ticket required)

• Financial aid of €300–€400/month (gross) for housing during the first 3 months (requires proof of accommodation payment)

Signing bonus of 1500 euros gross!