Are you looking for a new challenge? Our client is a global technology and services company supporting the brands of the future in over 70 countries. They work with well-known companies - the ones you use every day by improving their operations with new, innovative technologies and solutions.

Key Responsibilities

Your work consists of providing customers with the best possible support and service via phone, email, social media, and phone apps. You will actively listen to what the customer needs help with, troubleshoot on the customer's behalf, and solve the customer's problem to the best of your ability. This will be done in Hebrew or English.

• Speak Hebrew fluently (native or near-native level).
• Feel comfortable switching to the English language (B2 level, both written and verbal).
• It would also be great if you already have experience in customer support - but if not, don't worry, the client will provide full training on everything you need to know.

• Paid personal phone bill
• Health and accident insurance
• A bonus model based on your and your team's performance
• Extra add-on for successful referrals for this role
• Team activities and events
• Modern office located in Riga's center