DESCRIPTION
Our dynamic and growing partner company is looking for candidates for Finnish-speaking Customer Service Representative position with hybrid working based in Budapest, Hungary.
Utilize your language skills and bring your customer-focused mindset, the company will take care of the rest! Part-timers, fresh grads and experienced professionals are welcome.
Responsibilities:
Be in contact with customers via chat and email, and occasionally phone
Solve the incoming questions and requests of customers
Cooperate with customers, and internal teams
Contribute to maintaining and increasing the customer satisfaction level
REQUIREMENTS
Strong language skills in Finnish - you would be confident to use it in your work daily, verbally and written as well
Intermediate English knowledge
Customer service experience is an advantage
Customer-centred mindset and excellent communication skills
Willingness to learn new skills and work in an international environment
If necessary, willingness to work in different shift setting
OFFER
Comprehensive training so you will be fully equipped to represent the company
Competitive salary and benefits package
Hybrid working setup (2days home office, 3 days office set-up)
Opportunity to work in a multinational environment where you can develop your skills and use your language knowledge
Company-sponsored fitness membership (All You Can Move)
Company-sponsored fitness membership (All You Can Move)
Other monthly fringe benefits (specific to Hungary)
Private health insurance
Private health insurance
SKILLS
Collaborative
Problem-Solving
Problem-Solving And Interpersonal Abilities
Customer Oriented
Customer Relations
Helpdesk
Ticketing System
Service Desk
Finnish
Finnish language skills
Native Finnish
ARE YOU THE PERFECT CANDIDATE?
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